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Terms & Conditions

Last updated: February 2026

1. Agreement

These Terms and Conditions ("Terms") govern your use of the VoraLink platform and related services ("Service") provided by VoraLink. By signing up, logging in, or using the Service, you agree to these Terms. If you are using the Service on behalf of a studio or business, you represent that you have authority to bind that entity.

2. The Service

VoraLink provides software for independent fitness studios to manage members, class bookings, payments, and related operations. Access is provided on a subscription basis. We may update the Service from time to time and will use reasonable efforts to avoid breaking changes.

3. Your Obligations

You agree to:

  • Provide accurate information when registering and keep it up to date.
  • Keep your login details secure and not share them with others.
  • Use the Service only for lawful purposes and in line with these Terms.
  • Not attempt to gain unauthorised access to the Service, other accounts, or our systems.
  • Comply with applicable law (including data protection) when using member data.

4. Fees and Payment

Subscription fees are set out at sign-up or on our pricing page. Fees are billed in advance (e.g. monthly or annually). You must pay by the due date. We may change prices on reasonable notice; continued use after the change constitutes acceptance. Refunds are at our discretion unless required by law.

5. Cancellation

You may cancel your subscription in accordance with the options provided in the Service (e.g. via your account or by contacting us). Access continues until the end of the current billing period. We may suspend or terminate access for material breach, non-payment, or to protect the Service or others.

6. Data and Privacy

Our use of personal data is described in our Privacy Policy. You are responsible for the data you input and for complying with data protection law in relation to your members and staff.

7. Intellectual Property

We own (or licence) all rights in the Service, including software, design, and branding. We grant you a limited licence to use the Service for your studio operations during your subscription. You do not acquire any ownership in the Service.

8. Limitation of Liability

The Service is provided "as is". We do not exclude or limit liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law. Otherwise, our total liability to you for any claim arising from or in connection with the Service shall not exceed the fees you paid to us in the 12 months before the claim. We are not liable for indirect, consequential, or special losses (e.g. loss of profit, data, or business opportunity).

9. General

These Terms are governed by the laws of England and Wales. We may change these Terms by posting an updated version and, where appropriate, notifying you. Continued use after changes constitutes acceptance. If any part of these Terms is held invalid, the rest remains in force.

For questions about these Terms, please contact us via the Contact page.